Refund and Return Policy for KSS AUTOS Car Parts E-commerce Store

1. Eligibility You may request a refund or return for eligible products purchased from the KSS AUTOS Car Parts E-commerce Store within 30 days of the purchase date. 

2. Return Process To initiate a return, please contact our customer support team within the 30-days period, providing your order details and reason for the return. We will provide you with further instructions on returning the product.

3. Product Condition Returned products must be in their original condition, with all original marks and labels. 

4. Return Costs You are responsible for the costs associated with returning the product, including shipping fees and any applicable customs duties or taxes. When the item arrives back to our store we will inspect and if it is our fault for providing faulty or damaged item, we will compensate postage costs and provide the customer with full refund. 

5. Refund Process Once we receive the returned product and confirm that it meets the eligibility criteria, we will process the refund within a reasonable timeframe. The refund will be issued using the original payment method used for the purchase.

6. Non-Refundable Items Certain items may not be eligible for a refund, such as customized or personalized products.

7. Damaged or Defective Products If you receive a damaged or defective product, please contact our customer support team within 48 hours of delivery. We will assist you in resolving the issue.

8. Exchanges We currently do not offer direct exchanges. If you wish to exchange a product, please follow the return process and place a new order for the desired item.

9. Modification of Policy KSS AUTOS reserves the right to modify or update this Refund and Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on the KSS AUTOS Car Parts E-commerce Store.

Please note that this is a summary of our 14-Day Refund and Return Policy. For more detailed information or specific instructions, please refer to the full policy available on the KSS AUTOS Car Parts E-commerce Store or contact our customer support team.